Cancelled my subscription
Cancelled my subscription, tried to contact to complain as still taking my money, £2.99 a day and its coming out even though I have no use of my account, not replying to any messages on the chat or messaging service and no direct number to get hold of any one, absolute scam
Fraudulent company - BEWARE
Fraudulent company – BEWARE. They set payments to recurring without your consent. Refuse refunds and ignore requests for them to stop taking your money. DO NOT GO PREMIUM ON THIS APP. WILL COST YOU HUNDREDS OF POUNDS!
Another pointless dating app
Another pointless dating app. People supposedly match you then immediately disappear when you message. A total scam just trying to fleece you of your information and money.
Site is full of fake profiles
Site is full of fake profiles. Many fake likes and conversations. You can tell the conversation isn’t real. Answers given either don’t make sense or are intentionally vague and provide zero depth and go nowhere. If you are discerning about your potential match, I would avoid this site. Not saying there isn’t romance to be had on there, but it’s not even close to the way commercials represent this site.
DO NOT join!
DO NOT join! False Advertising and HORRIBLE Customer Service! Save your money. Much more reputable sites out there. Quick to take your money but very very ignorant when it comes to assisting the customer. Again,..Beware!!
It is terminated my account
It is terminated my account for NO VALID REASON. They refuse to refund me the $129.99 I paid for 6 months and only used it for 3 months because they sent me an email saying they decided to terminate my account as if I’m some kind of Nigerian scam or prostitute. Buyer beware. The WORST dating website.
I have recommended time after time
As my family and I were watching Hulu, the most disgusting commercial came on from this site and completely terrified my 5 and 6 year old children! I am extremely disappointed in site for even advertising something so horrific! Really satan with a site?! I have recommended time after time…NEVER AGAIN!
Literally the worst customer Service ever
Literally the worst customer Service ever! I have sent over a dozen requests stating I am having issues getting in to view my account, with no response back. They say to wait 24-48 hours. This has been going on for weeks. They had no problem taking my money, though. I recommend using a site that has a responsive customer service department.
Signed up and paid for a one month subscription. Within 24 hours, my account was locked out. I called and was told I would receive an email from their technical department within 24-48 hours. Never happened. Called again and promised again. Nothing happened. Several more calls and told by each rep they couldn’t see the issue with my account and I had to wait for an email. At the second week, I called and was told the problem would be rectified by the end of the day. Not trusting that answer, I waited until 90 minutes before they closed for the weekend to call again.
It is uses fake messages
It is uses fake messages and hits to draw you in and once you join. The members that contact you are not paid subscriptions so you can never talk to them. Then once upon cancelling they do not refund your money even though you cancelled with in the prescribed time frame. Do not join. They trick you. They do not have good paying members. All just free memberships and they cannot contact you.
This site blocked me
This site blocked me without cause twice in a row, wouldn’t explain why and disappeared a month before even issuing a refund! I couldn’t read nor respond to messages, making me look fake and sabotaging my love life- on the weekend too!
Very expensive to have membership
It’s no different than the free dating apps. Very expensive to have membership yet the quality of members is average. I have used this app on several different occasions and would never recommend it to anyone.